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1- All returns require home office approval; authorization numbers will be issued, which must be clearly marked on paperwork and all packages returned 2- Only currently stocked standard products are eligible for return consideration 3- All returned goods must be in new and premium salable condition, as determined upon arrival and inspection by Hamilton Bell 4- No broken packages will be accepted 5- No overstock returns will be accepted 6- Non-stock items (other than custom kits) will not be accepted for return, unless determined by Hamilton Bell that defective material was shipped 7- Centrifuges cannot be accepted for return if they have been used; unused units must be returned in original packaging 8- Skin-packed items, glass items, and items over one year old are not resalable, and therefore not returnable 9- Any shortage or shipping discrepancy must be reported within thirty (30) days of shipment to be eligible for return or credit consideration 10- Non-refundable credit invoices will be issued based on original invoice price 11- Return freight cost will be borne by the buyer, unless it is determined that the return is necessitated by an error on Hamilton Bell's part 12- Buyer is responsible for filing claims against the carrier for merchandise damaged in transit 13- Returns are subject to the following restocking charges:
14- Other terms and conditions may apply
1- Centrifuges cannot be accepted for return if they have been used; unused units must be returned in original packaging 2- All returns require home office approval; authorization numbers will be issued, which must be clearly marked on paperwork and all packages returned 3- All returned goods must be in new and premium salable condition, as determined upon arrival and inspection by Hamilton Bell 4- No broken packages will be accepted; no contaminated or biohazard packages will be accepted 5- Any shortage or shipping discrepancy must be reported within thirty (30) days of shipment to be eligible for return or credit consideration 6- Non-refundable credit invoices will be issued based on 100% of the original invoice price 7- Return freight cost will be borne by the buyer, unless it is determined that the return is necessitated by an error on Hamilton Bell's part 8- Buyer is responsible for filing claims against the carrier for merchandise damaged in transit 9- Other terms and conditions may apply
1- All centrifuges are covered by a one-year warranty 2- After warranty period has expired, repairs are billed as parts plus labor; labor is billed at $25.00 per hour, with a minimum charge of $10.00 per unit 3- Any centrifuge which is suspected of being contaminated with biohazardous material will be returned "as is" 4- Units to be repaired are to be shipped to Hamilton Bell at the buyer's cost, and returned to the buyer at Hamilton Bell's cost
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Returns Policy
